We’re passionate about delivering your best night’s sleep. That’s why we’re dedicated to producing quality products—through premium materials, attention to detail, and fine craftsmanship. We stand behind the quality of our products, so you can buy directly from us with confidence.
We understand that your first choice may not be the perfect fit for you. If you find that your mattress choice is not meeting your preferences, we ask that you try out your new mattress for at least 30 days to allow it to adjust and soften to its true feel. During the first 90 days if you don’t love your mattress all you need to do is fill out our return form and a representative will be in touch soon to address your concerns. If we can’t find a way to make you happy, we will take the mattress back, and refund your money, less shipping charges. After your first 90 nights, you can sleep soundly knowing you’re protected from product defects by our 10-Year Limited Warranty on mattresses.
Foundations and Power Bases
While we do not accept returns on Foundations and the Stearns & Foster® Ease Power Base, we stand behind their 25-year limited warranty. The warranty covers for manufacturing defects or malfunctions but does not cover change of mind or preferences.
Given the personal nature of these products, we accept returns only if the item is damaged at delivery or if there is a product defect. Each of our products carries a warranty to protect your investment.
Retail Store Purchases
If you purchased your Stearns & Foster® product from a retail store that carries our products, your purchase is subject to the return and exchange policies of that retailer. Our retailers may have different promotions, policies, and procedures than we do, so it is best to reach out to the retail location you purchased from to discuss your purchase and what options are available to you.